• Our front office team is perfectly trained to welcome and guide you.

  • The floor is clearly marked with signage indicating where you should stand when waiting at the front office desk.

  • Social distancing is expected at all times.

  • Room key cards will be sanitized and placed in a protective case.

  • You are strongly encouraged to avoid using cash (please prefer our contactless POS).

  • Check-in time will be at 15:00 and check-out time at 11:00 in order to secure proper room cleaning and disinfection.

  • Room service will be available.

  • Accommodation capacity will be monitored constantly.

  • Non-essential items such as decorative pillows and magazine will be removed for your own safety.

  • Maintenance in rooms will be carried out upon call and only when guests are not in the room.

  • All rooms provided to our guests will be properly cleaned and disinfested.

  • Room cleaning will be provided only upon request.

  • Turndown service will not be provided for year 2021.

  • We are adhering to a strict cleaning & sanitization schedule using selected and certified products by acclaimed suppliers.

  • Our guests are encouraged to use only their rooms WC and not public WCs.

  • Public WCs will be frequently cleaned and sanitized.

  • All our F&B outlets are strictly following HACCP Protocol.

  • Hands should always be sanitized when entering an F&B area.

  • Tables set-up is following social distancing guidelines.

  • Our bar will be organized in order to secure social distancing.

  • Our sunbeds will be arranged at 2.00m distance around the pools.

  • Sunbeds will be sanitized every evening and after each use.

  • Towel use is mandatory.

  • According to current government regulations, the 1 person per 5 sq.metres inside the pool, should always be applied during its operation.

  • Chlorine and PH levels will be monitored frequently in order to guarantee pool sanitization.

  • Our staff have attended COVID-19 training seminars.

  • Our staff will make use of personal protective equipment at all times.

  • We would like to inform you that we keep a record of our visitors for the protection of public health in accordance with the General Regulation on Personal Data Protection (GDPR).


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