Our front office team is perfectly trained to welcome and guide you.
The floor is clearly marked with signage indicating where you should stand when waiting at the front office desk.
Social distancing is expected at all times.
Room key cards will be sanitized and placed in a protective case.
You are strongly encouraged to avoid using cash (please prefer our contactless POS).
Check-in time will be at 15:00 and check-out time at 11:00 in order to secure proper room cleaning and disinfection.
2. STAY
Room service will be available.
Accommodation capacity will be monitored constantly.
Non-essential items such as decorative pillows and magazine will be removed for your own safety.
Maintenance in rooms will be carried out upon call and only when guests are not in the room.
3. CLEANING
All rooms provided to our guests will be properly cleaned and disinfested.
Room cleaning will be provided only upon request.
Turndown service will not be provided for year 2021.
We are adhering to a strict cleaning & sanitization schedule using selected and certified products by acclaimed suppliers.
Our guests are encouraged to use only their rooms WC and not public WCs.
Public WCs will be frequently cleaned and sanitized.
4. BAR & RESTAURANT
All our F&B outlets are strictly following HACCP Protocol.
Hands should always be sanitized when entering an F&B area.
Tables set-up is following social distancing guidelines.
Our bar will be organized in order to secure social distancing.
5. SUNBEDS
Our sunbeds will be arranged at 2.00m distance around the pools.
Sunbeds will be sanitized every evening and after each use.
Towel use is mandatory.
According to current government regulations, the 1 person per 5 sq.metres inside the pool, should always be applied during its operation.
Chlorine and PH levels will be monitored frequently in order to guarantee pool sanitization.
6. STAFF
Our staff have attended COVID-19 training seminars.
Our staff will make use of personal protective equipment at all times.
7. GDPR
We would like to inform you that we keep a record of our visitors for the protection of public health in accordance with the General Regulation on Personal Data Protection (GDPR).
